October 12, 2022
To say the past two years in the background screening industry has been a wild ride is an obvious understatement. Never before has hiring in the US seen so much fluctuation and turmoil, and consumer reporting agencies (CRAs) and other background screeners have been faced with keeping up with hiring levels that demand more and more from them.
By the end of 2022, the background screening industry will hit an all time high of $40 billion in revenue. Although the pandemic created quite a hiccup, the industry has already rebounded this year and has surpassed pre-pandemic levels.
In fall of 2021, PBSA conducted research* that states, “95% of organizations do at least one type of background check.” It seems background checks are now definitively the norm in hiring.
The study also states the biggest challenges faced by CRAs and other background screeners are costs and the length of time to get the results. Accuracy is the third most recognized challenge.
The demand for background screening leads to a whole laundry list of things you need to demand from your data, such as the following:
It’s critical for CRAs to be able to provide what their customers require – fast, accurate data so they can keep pace in today’s hiring market. CRAs that demand more from their data will likely achieve a competitive edge in today’s hiring world.
What can you retrieve with a full-range of products?
How can your data provider help with your data requirements? By delivering reliable, broader coverage in order to present a more complete picture of an individual’s background. What does broader coverage look like?
It ‘s a well-stocked arsenal of products designed to address customer needs. This arsenal of products is achieved through customer-centric product development that focuses not just on today’s customer goals, but on promoting customer success in the future.
At Tessera, we listen to our customers and provide products that support their most prevalent needs. Your goals are our goals.
How can you retrieve the data you need?
The “how” of retrieving data in a way that is fast and cost effective boils down to one thing – Automation. If you still think on-demand automated court records are not the future of background screening, you may want to rethink your strategy.
Did you know that automated on-demand criminal records can cut the length of time it takes to retrieve records from 1-3 days down to a matter of 30 minutes or less? That’s a 98% reduction in turnaround time. It may seem cliche, but time really is money!
Reducing the time it takes to retrieve the court information you need increases your efficiency, and that can significantly affect your bottom line. Speed can also increase your competitive advantage over others in the industry.
How do you know what sources you can tap into for automated criminal data?
Know your sources. By this, we mean get as close to the source electronically as possible so you know what data you can retrieve using automated criminal records before making search decisions. Get better insights by demanding transparency from your data provider and knowing what sources it has access to.
Geographically, knowing what people-data is available from which sources allows you to see a more complete picture. You will be able to create the most efficient balance between on-demand criminal records and third-party research using The Clear Strategy.
As a Tessera customer, you get complete 24/7 access to our Source List as well as innovative Tier Maps. The Tier Maps allow you to see what sources you are currently pulling information from and also which ones you aren’t (but maybe you should be).
Let’s talk cost advantages.
To properly address the issue of cost advantages, you must first look at how fast you can get the information you need and how to increase your accuracy using this data. Let’s return to the Tessera product lines and explore a typical customer journey, shall we?
Streamline with Filtering
Automation of data retrieval helps remove human error by going directly to the source that generates the information. Using extensive filtering ensures your searches are laser-focused to deliver only the data you need and without human bias entering the picture.
Multiple Ways of Retrieving Data
The more ways you have to access the data you need, the easier it is for you to use it efficiently. At Tessera, the choice is yours! Log into our client portal, use standard or custom API integrations, or choose from our world-class, third-party partner platforms.
Product Design and UX
Demanding more from your data means you get a seat at the table when it comes to the future of the data you receive. Using customer feedback, Tessera’s design engineers develop new features based on what the customer needs.
And, to help create a first-class customer experience, our Customer Success Team collectively brings over 40 years of experience to help you achieve your goals.
Tessera’s automation technology for retrieving on-demand criminal records offers you an industry-leading, real-time solution to the most current data. We’re continuously finding new ways to improve turnaround times, cost efficiencies, and accuracy of the people-risk data you receive.
However, where we truly give you a competitive edge is our ability to get you as close as possible to the data you need with innovative tools like online Tier Maps and Source Lists. These self-service tools give you 24/7 access to the information you need to put the pieces of people-risk data together successfully in order to see the bigger picture.
If you want to know more about how you can demand more from your data, we’d be happy to show you.
Tessera Data can meet your demand for better people data with:
You need to be able to provide your customers with quick, accurate data so they can keep pace in today’s fast-paced, hiring market.
We can show you how. Simply fill out the form to get started.
*Source: Background Screening: Trends in the US and Abroad. PBSA Resource Library, Fall, 2021.